Rayne H.
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Lately this app keeps signing me out without warning, and when I try to sign back in it says my credentials are not recognized—even though the same details work fine on desktop. Live stat tracking during bets is unreliable too; sometimes it updates, sometimes it does not. When everything runs smoothly it rivals the best sportsbook apps out there, and promotions and boosts are always available. I am still happy with the brand overall, but the mobile experience has definitely slipped recently.
Paul D.
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The app works reasonably well, though odds feel less competitive than they used to be. During major matches it is often hard to log in or place a wager—capacity seems tight for a company built around live betting. Fingerprint login is frustrating: one failed attempt and it drops back to password entry, and after a couple of tries you get locked out. Betting from a busy venue can be a real headache.
Zac L.
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The recent football form guide update made things harder to read. Win, loss, and draw indicators use colors that do not feel intuitive—wins should read green, losses red, and draws yellow. White text on yellow backgrounds in the league table is also tough on the eyes. A few simple color tweaks would make navigation much clearer.
Gordon F.
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Signing in is a mess—sometimes it accepts my credentials, then acts like I am logged out, then asks for biometrics again only to sign me out once more. Saved passwords work one moment and fail the next. Even after I finally get in, the app crawls and freezes for long stretches. Great betting platform behind it, but this is among the slowest mobile apps I use.
Steve T.
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My patience is wearing thin. The app keeps signing me out and forgetting my password—I have reset it countless times. Biometrics stay enabled but never actually work. When it does open, it claims there is no internet until I force-close it two or three times. This dragged on for months, though most other issues seem fixed as of early 2026; biometrics still fail though.
Jack C.
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Reliability needs serious attention. It often freezes during login or while switching screens, then shows errors about failing to load content before crashing completely. I have had to restart my phone just to open it again. Some features are genuinely useful, but day-to-day stability is disappointing.
Michael B.
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I've been a long-time user and things used to be fine. Lately the home screen stops updating on its own, so I end up seeing prices for games that already ended. Manual refresh doesn't help either—I have to force-close and reopen. Random freezes, crashes and logout issues happen too. The platform earns plenty; they should invest more in fixing the app.
Damian Z.
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Depositing money takes two taps and works instantly—no complaints there. Withdrawing winnings is another story entirely. Every step feels deliberately slow and confusing, almost like they want you to keep betting instead of cashing out. That kind of friction on payouts but not on deposits feels unfair.
Michael N.
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Placed a bet during a major tournament and right when the match kicked off, the My Bets section and cash-out option vanished. Support blamed a technical glitch, said the bet still stands and they owe nothing extra. As soon as the game ended, everything magically worked again—until the next fixture. No surprise ratings have dropped.
Jason P.
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I only recently started using this app and it has been one headache after another. It keeps freezing and I often cannot sign back in. I placed a wager, the app locked up, and after reinstalling I found a completely different active bet on my account. They did issue a refund eventually, but the constant freezing makes the whole experience frustrating.